One of the main requirements of an industrial production company is the assurance of continuous and remote technical support directly from the supplier, after the plant start-up.

To achieve optimal equipment and plant operation, Cimprogetti has developed a state-of-the-art worldwide service and support network for its customers.

A DEDICATED PASSION... “Italians do it better !”

Confidence is gained from initial contact with the customer. Our technically-knowledgeable Sales and Applications Managers and the efficient brokerage of our agents worldwide facilitate the fusion of advanced technology with appropriate investment.

Cimprogetti also operates a long-term plant maintenance service, which includes periodic on-site visits by our technical personnel for process control and regulation, ordinary or extraordinary maintenance and emergency interventions. This package features the supply of spare parts kits for the ordinary maintenance of the components subject to wear.

OUR SPARE PARTS DEPARTMENT PLAYS AN EVER MORE INFLUENTIAL ROLE YEAR ON YEAR.  THANKS TO AN ADVANCED EDP SYSTEM, SPARE PARTS ARE QUICKLY IDENTIFIED AND DELIVERED ALL OVER THE WORLD.

Globalisation concept

Cimprogetti’s willingness to approach the international market has fuelled its openness to the globalisation concept, and Cimprogetti has been cooperating with local Quality Certified subcontractors for the supply of plant components for a number of years.

Cimprogetti has also recruited and trained resident experts overseas with many years of industrial plant experience. An international network of dedicated engineers.

In 2016, Cimprogetti of India Pvt. Ltd. was established, with the exclusive representation of Cimprogetti Srl for equipment, plants and technical services in the territory of India, Bangladesh and other areas, in addition to the direct execution of technical assistance to its customers.

Since 1985, all Cimprogetti plants have been automated and controlled by means of a specific software called CIM-LPCS®, developed and constantly updated on the basis of the experience gathered worldwide by Cimprogetti’s commissioning engineers.

Maintenance support online, remote supervision and internet data transmission are standard features of the CIM-LPCS® package.


CIM-NAVIGATOR® for plant operation control, monitoring and analyzis;

CIM-ASSISTANCE® to maintain / modify the plant control system and to identify faults or damages;

CIM-WATCH® for consulting the process status of the kiln with a web or mobile interface.

Computerized control systems

Education & Training

Process operator training is essential for safety, operation of plant facilities, maintenance, instrumentation & electrical systems, material laboratory tests, problem solving, emergency situations, environmental issues and plant reliability.

Skilled instructors deliver training courses and seminars for operators and production supervisors.

With the plant commissioning, the customer's staff is able to autonomously operate a performance-tested plant thanks to the training stage that Cimprogetti renders directly on site or at its headquarters.